Effective Date:[2024]
SoCal Medical Center (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including but not limited to receiving communications via phone, email, and SMS marketing campaigns. The SMS opt-in or phone numbers provided for the purpose of SMS communications are not shared under any circumstances. Please read this policy carefully to understand our views and practices regarding your personal information.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: This includes, but is not limited to, your name, email address, phone number, and any other information you provide when you fill out forms on our website, subscribe to our services, or communicate with us.
- Medical Information: If relevant, we may collect information related to your health, treatment plans, and other medical data necessary to provide you with our services.
- Technical Information: This includes information about your visit to our website, such as IP address, browser type, operating system, and pages accessed. This information is collected through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services, including communicating with you via phone, email, and SMS.
- Send you updates, marketing materials, and other information that may be of interest to you.
- Respond to your inquiries and provide customer support.
- Improve and personalize our services.
- Comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as RingCentral, which we use to send SMS communications.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as court orders or subpoenas.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
4. Your Rights
You have the following rights concerning your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in the communication or contacting us directly.
5. Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
SoCal Medical Center
Email: info@socalmedicalcenter.com
Phone: +1 (805) 309-2626
SMS Terms & Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from SoCal Medical Center, you may receive messages related to the following:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 8 SMS messages per week related to your appointments, follow-up messages, billing inquiries, promotions, or offers.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from SoCal Medical Center in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at socalmedicalcenter.com.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt-out at any time by texting “STOP.”
- For assistance, text “HELP” or email us at info@socalmedicalcenter.com
- Message frequency may vary.